These Terms & Conditions govern your access to and use of the SlotGo platform, including all games, financial services, promotions, and account features available at slotgo.one. Please read them carefully before registering or placing any bets.
In these Terms & Conditions, the following terms shall have the meanings set out below unless the context requires otherwise:
By completing the registration process on the SlotGo platform, clicking "I Agree," accessing any game, or making a deposit, you unconditionally accept these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
These Terms & Conditions constitute a legally binding agreement between you and SlotGo. If you are accessing the platform on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these terms.
SlotGo reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following the posting of any amendment constitutes your acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically.
To be eligible to register and use the SlotGo platform, you must satisfy all of the following conditions at the time of registration and at all times during your use of the platform:
SlotGo reserves the right to request documentary proof of age and identity at any time. Accounts found to belong to users who do not meet the eligibility criteria — including underage users — will be immediately suspended and permanently closed. Any Funds held in such accounts will be handled in accordance with applicable law and regulatory requirements.
To access the full features of the SlotGo platform, including placing bets and making deposits, you must create a registered Account. Each user is permitted to hold only one (1) Account on the SlotGo platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the suspension or permanent closure of all associated accounts and the forfeiture of any Funds or Bonuses therein.
During registration, you are required to provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, residential address, email address, and mobile number. You agree to promptly update your account information if any details change.
SlotGo may require you to complete a KYC verification process before processing your first withdrawal or at any other time deemed necessary. Acceptable identification documents include a valid Philippine government-issued ID (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID, or Voter's ID). Failure to complete KYC verification within the timeframe specified by SlotGo may result in the suspension of withdrawal privileges.
All Accounts on the SlotGo platform are denominated in Philippine Peso (₱ / PHP). All deposits, wagers, winnings, and withdrawals are processed in PHP unless otherwise specified.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party or allow any other person to access or use your Account.
You agree to notify SlotGo immediately upon becoming aware of any unauthorized access to or use of your Account. SlotGo will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
SlotGo reserves the right to suspend or lock an Account if suspicious activity is detected, pending investigation. During any such investigation, access to Funds may be temporarily restricted.
SlotGo accepts deposits via the following Philippine payment methods: GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. The minimum deposit amount is ₱100. SlotGo does not charge any fees on deposits; however, your payment provider may apply its own transaction fees, for which SlotGo bears no responsibility.
Deposits made via GCash and PayMaya are credited to your Account instantly upon confirmation of payment. Bank transfer deposits are typically credited within one (1) to five (5) minutes during standard banking hours. SlotGo is not responsible for delays caused by your payment provider or banking institution.
All deposits must be made from a payment method registered in your own name. SlotGo does not accept deposits from third-party payment sources. Deposits made from unverified or third-party sources may be reversed, and the associated Account may be suspended pending investigation.
All deposits are accepted and processed in Philippine Peso (₱ / PHP). If your payment method operates in a different currency, your provider's applicable exchange rate will apply. SlotGo is not responsible for any currency conversion fees or exchange rate differences.
The minimum withdrawal amount is ₱200. SlotGo does not charge withdrawal fees. Withdrawals are processed to the same payment method used for the most recent deposit, subject to KYC verification requirements.
GCash and PayMaya withdrawals are typically processed within sixty (60) seconds of approval. Bank transfer withdrawals to BPI, BDO, Metrobank, and UnionBank are typically processed within one (1) to three (3) hours during standard banking hours. Processing times may be extended during periods of high demand or for accounts undergoing KYC review.
Withdrawals are subject to the following conditions:
SlotGo may impose daily, weekly, or monthly withdrawal limits at its discretion. Any applicable limits will be communicated to you through your Account dashboard or via customer support.
SlotGo may offer Bonuses and promotional incentives to eligible users from time to time. All Bonuses are subject to the specific terms and conditions published alongside each promotion, which form part of these Terms & Conditions.
Unless otherwise specified, Bonus funds are subject to a wagering requirement that must be completed before any withdrawal of Bonus-derived winnings is permitted. The applicable wagering requirement multiplier will be stated in the terms of each individual promotion. Wagering contributions may vary by game type.
All games available on the SlotGo platform — including Fortune Mouse, Plinko, Honor of Zuma, MG Live dealer games, Cockfighting, and all slot titles — operate using certified random number generators (RNG) or, in the case of live dealer games, real physical equipment streamed in real time. Game outcomes are determined independently of any user action or SlotGo intervention.
All game results are final once confirmed by the SlotGo system. In the event of a technical malfunction or disconnection during a game round, SlotGo will resolve the situation in accordance with the applicable game rules. Where a game round cannot be completed due to a system error, the wager for that round will be refunded to your Account.
Theoretical RTP percentages for all slot and RNG-based games are published and available upon request. RTPs represent long-term statistical averages and do not guarantee individual session outcomes.
The following conduct is strictly prohibited on the SlotGo platform. Engaging in any prohibited conduct may result in immediate Account suspension, permanent closure, forfeiture of Funds and Bonuses, and referral to relevant law enforcement or regulatory authorities:
SlotGo is committed to promoting responsible gaming and providing tools that help users maintain control over their gambling activity. We encourage all users to gamble responsibly and within their financial means.
The following responsible gaming tools are available to all registered users through the Account settings:
For more information on responsible gaming resources available in the Philippines, please visit our Responsible Gaming page.
All content on the SlotGo platform — including but not limited to the SlotGo name, logo, trademarks, game graphics, software, text, images, audio, and video — is the exclusive property of SlotGo or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the SlotGo platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:
Any unauthorised use of SlotGo intellectual property may result in legal action.
To the maximum extent permitted by applicable law, SlotGo, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the SlotGo platform, including but not limited to:
SlotGo's total aggregate liability to you for any claim arising out of or in connection with these Terms & Conditions shall not exceed the total amount of Funds deposited by you into your Account in the thirty (30) days preceding the event giving rise to the claim.
Nothing in these Terms & Conditions shall limit or exclude SlotGo's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.
You may close your SlotGo Account at any time by contacting our customer support team via live chat. Upon closure, any remaining Funds in your Account (net of any applicable Bonus restrictions) will be returned to you via your registered payment method, subject to KYC verification requirements.
SlotGo reserves the right to suspend, restrict, or permanently close your Account at any time, with or without prior notice, if:
In cases of Account closure due to breach of these Terms & Conditions, SlotGo reserves the right to withhold any Funds or Bonuses pending investigation and resolution.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute, controversy, or claim arising out of or in connection with these Terms & Conditions or your use of the SlotGo platform, you agree to first contact SlotGo's customer support team to seek an informal resolution. SlotGo will endeavour to resolve all disputes within fourteen (14) business days of receiving written notice.
If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.
SlotGo reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, SlotGo will notify registered users via email or a prominent notice on the platform at least seven (7) days prior to the changes taking effect, where reasonably practicable.
Your continued use of the SlotGo platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended terms, you must cease using the platform and may request Account closure in accordance with Section 14.1.
The most current version of these Terms & Conditions will always be available at slotgo.one/terms-conditions.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the SlotGo platform, please contact our customer support team through any of the following channels:
Our support team operates on Philippine Standard Time (PST, UTC+8) and is available around the clock to assist you.
A plain-language summary of the most important points in the SlotGo Terms & Conditions. This summary does not replace the full legal text above.
You must be at least 21 years old to register and play on SlotGo. This is a strict requirement under Philippine gambling regulations. Age verification is required before withdrawals are processed.
Each user may hold only one SlotGo Account. Creating multiple accounts is prohibited and will result in all associated accounts being closed and any Funds or Bonuses being forfeited.
SlotGo does not charge fees on deposits or withdrawals. Minimum deposit is ₱100; minimum withdrawal is ₱200. GCash and PayMaya cashouts typically clear in under 60 seconds.
All Bonuses are subject to wagering requirements before withdrawal. The specific multiplier is stated in each promotion's terms. Bonus abuse will result in forfeiture and possible Account closure.
All SlotGo games use certified RNG technology. Game results are final and verifiable. Your complete bet history is available in your Account dashboard at any time.
Deposit limits, session reminders, cooling-off periods, and self-exclusion are all available in your Account settings. SlotGo is committed to player welfare and responsible gambling practices.
Now that you've reviewed our Terms & Conditions, you're ready to get started. Create a free SlotGo Account in under two minutes, deposit via GCash or PayMaya, and explore 1,000+ games. Must be 21 years or older to register.